Política de reembolso
Return & Refund Policy
We want you to be completely satisfied with your purchase. Our kits generally arrive in your country in about 7 days. Here is how our process works.
01 / RETURN TIMELINE (30 DAYS)We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Please inspect your order upon reception and contact us immediately at support@smartjerseys.cc if the item is defective, damaged or if you receive the wrong item.
02 / ELIGIBILITY CONDITIONS
Please inspect your order upon reception and contact us immediately at support@smartjerseys.cc if the item is defective, damaged or if you receive the wrong item.
To be eligible for a return, your item must be in the same condition that you received it:
03 / SHIPPING COSTS (IMPORTANT)
- Unworn or unused
- With original tags attached
- In its original packaging
To start a return, please contact us first at support@smartjerseys.cc.
If your return is accepted, we will provide instructions on where to send your package.
⚠️ BUYERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS.
Items sent back to us without first requesting a return will not be accepted.
04 / EXCEPTIONS & NON-RETURNABLE
If your return is accepted, we will provide instructions on where to send your package.
⚠️ BUYERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS.
Items sent back to us without first requesting a return will not be accepted.
Certain types of items cannot be returned, like custom products (such as special orders or personalized items like printed jerseys with custom names and numbers).
Unfortunately, we cannot accept returns on sale items or gift cards.
05 / REFUNDS
Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.